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Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA ON THE WEBSITE AND COOKIES (Art. 13 of EU Regulation 2016/679)

Privacy policy for site visitors The purpose of this privacy policy is to describe how this site is managed, with regard to the processing of personal data of users/visitors who consult it. This notice is also provided in accordance with art. 13 of EU Regulation 2016/679 - Regulation on the protection of individuals with regard to the processing of personal data and on the free movement of such data - to those who connect to the monoeil.help company website. The information is provided solely for the aforementioned site and not for other websites that the user may consult via links. The monoeil.help website is owned by Claudio Xompero and Carl Joe Mehanna, who guarantee compliance with personal data protection legislation (EU Regulation 2016/679). Users/visitors should read this privacy policy carefully before submitting any personal information and/or completing any electronic forms on the site.

Type of data processed

1) Navigation data

The computer systems and software procedures used to operate this site acquire, in the course of their normal operation, certain personal data which are implicitly transmitted when using Internet communication protocols. This is information which, by its very nature, could, through association and processing with data held by third parties, make it possible to identify users/visitors (e.g. IP address, domain names of computers used by users/visitors connecting to the site, etc.). This data is used only for statistical purposes (i.e. it is anonymous) and to check the correct operation of the site, and is deleted immediately after processing. In particular, when using the site, the following information may be collected: 1. information on the devices used to access the site (e.g. IP address, type of operating system used or browser identifier); 2. log data (e.g. IP address, type of operating system used or browser identifier); 3. identification data (e.g. IP address, type of operating system used or browser identifier). 2. log data (for example, log files that detect when a device accesses the servers, recording the nature of each access and the originating IP address); 3. site usage data (for example, the date and time of access to the site and activities carried out during browsing); 4. site statistics (for example, reports on the delivery or opening of e-mails sent by customers). Web contact data is kept for no more than seven days.

No data from the web service will be disclosed or distributed.

2) Data voluntarily provided by users/visitors

If users/visitors connect to this site and send their personal data to access certain services, or to make e-mail requests or purchases, this implies the acquisition by Monoeil of the sender's address and/or any other personal data that will be processed exclusively to respond to the request or to provide the service. Personal data provided by users/visitors will only be communicated to third parties if the communication is necessary to meet user/visitor requests or legal requirements (e.g. tax obligations). In particular, users/visitors must provide the following information in order to open an account or use the services of this site: 1. registration data (e.g. first name, last name, e-mail address, user name, password, company name, address); 2. accounting data (e.g. billing address). When e-mails or communications are sent to users/visitors, tracking systems, such as pixels or web beacons, will be used to detect the opening of a message, clicks on hyperlinks contained in the e-mail, the IP address or type of browser from which the e-mail was opened, and other similar data.

3) No personal user data is acquired by the site and no cookies are used to transmit personal information, nor are persistent cookies of any kind (so-called profiling cookies).

The site uses only so-called technical cookies, divided into the following categories

  • browsing or session cookies, which ensure normal browsing and use of the website;
  • analytical cookies, which are similar to technical cookies in that they are used to collect information, in aggregate and anonymous form, on the number of users and the way in which they visit the site
  • functionality cookies, which enable the user to navigate according to a set of selected criteria.

Purpose of data processing

The personal data you provide will be used for the following purposes

  • monitor use of the site
  • improve and support the site
  • carry out research and analysis on the site
  • activate accounts
  • prevent, detect and deter fraudulent, dangerous, unauthorized or illegal activities;
  • send you invoices or communications
  • comply with legal requirements or respond to requests from public authorities;
  • communicate directly with users/visitors, answer their questions or provide them with assistance and support; in the case of sending CVs, for recruitment purposes only.

The personal data provided may also be used to

  • promote our services and process new offers
  • send newsletters, marketing materials, updates on our activities and announcements on the publication of our blog posts, promotional communications and invitations to events, training courses, webinars, special promotions, only after the consent provided by the user/visitor, when registering on the site.

The legal basis for the processing of personal data provided voluntarily or collected automatically by us when sending e-mails or communications is the performance of a contract to which the user/visitor is a party or the performance of pre-contractual measures taken on request. The legal basis for the processing of personal data automatically collected during your use of the site is the legitimate interest of improving your use of the site and preventing fraudulent, dangerous, unauthorized or illegal activities.

The types of cookies we use

To make its services as efficient and user-friendly as possible, this site uses cookies. As a result, when you visit the site, a small amount of information is placed on your device, in the form of small text files called "cookies", which are saved in your web browser's directory. There are different types of cookies, but the main purpose of a cookie is to make the site more efficient and to activate certain functions. Cookies are used to improve the user's overall browsing experience.

Essential or technical cookies

These cookies are essential to enable you to move around the site and make full use of its functionalities, such as access to the various protected areas of the site. Without these cookies, certain necessary services, such as filling in a form to send a request for information, cannot be used.

Performance or analytical cookies

These cookies collect information about how users use a website, such as which pages are visited most often, and whether you receive error messages on web pages. These cookies do not collect information that could identify a visitor. All information collected by cookies is aggregated and therefore anonymous. It is only used to improve the operation of a website. By using our site, you accept that such cookies may be placed on your device.

Functionality or third-party cookies

These cookies enable the site to remember the choices you make (such as your name, language or region) and to provide advanced personalized features. These cookies may also be used to remember changes you make to text size, fonts and other parts of web pages that you can personalize. They may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information collected by these types of cookies may be anonymous and cannot track your browsing activity on other websites. By using our site, you accept that such cookies may be placed on your device.

Third-party websites

The Site contains links to other websites that have their own privacy policies. These privacy policies may differ from that adopted by the Owner, who is therefore not responsible for third-party Sites. In accordance with current legislation on personal data (EU Regulation 2016/679), consent to the use of these cookies is expressed by the data subject by means of the individual settings he or she has freely chosen for the browser used to navigate the site, without prejudice to the user's right to inform the Data Controller at any time of his or her wishes regarding the data managed by means of cookies accepted by the browser itself.

How to manage cookies on your PC

If you wish to allow cookies from our site, please follow the steps below:

Google Chrome

  1. Click on "Tools" at the top of the browser window and select "Settings".
  2. Click at the bottom of the "Show advanced settings..." tab, locate the "Privacy" section and select the "Content settings" button.
  3. Then select "Allow local data settings".

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

  1. Click on "Tools" at the top of the browser window and select "Internet Options", then click on the "Privacy" tab.
  2. To enable cookies in your browser, make sure the privacy level is set to Medium or lower.
  3. If you set the privacy level to Medium, the use of cookies will be disabled.

Mozilla Firefox

  1. Click on "Tools" at the top of the browser window and select "Options".
  2. Then select the "Privacy" icon
  3. Click on Cookies, then select "I authorize sites to use cookies".

Safari

  1. Click on the Cog icon at the top of the browser window and select the "Preferences" option.
  2. Click on "Security", select the "Block third-party and advertising cookies" option
  3. Click on "Save

How to manage cookies on Mac
If you wish to allow cookies from our site, please follow the steps below:

Microsoft Internet Explorer 5.0 on OSX

  1. Click on "Explorer" at the top of the browser window and select the "Preferences" option.
  2. Scroll down until you see "Cookies" in the "Receive files" section.
  3. Select the "Don't ask" option.

Safari on OSX

  1. Click on "Safari" at the top of the browser window and select the "Preferences" option.
  2. Click on "Security", then on "Accept cookies".
  3. Select "Site Only

Mozilla and Netscape on OSX

  1. Click on "Mozilla" or "Netscape" at the top of the browser window and select the "Preferences" option.
  2. Scroll down until cookies are displayed under "Privacy and security".
  3. Select "Allow cookies only for the originating site".

Opera

  1. Click on "Menu" at the top of the browser window and select "Settings".
  2. Then select "Preferences", then the "Advanced" tab.
  3. Then select the "Accept cookies" option.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your anonymous IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can prevent Google from tracking the cookies generated by your use of this website (including your IP address) and from processing this data by downloading and installing the following browser plugin: http://tools.google.com/dlpage/gaoptout?hl=en.

Visit AboutCookies.org for more information about cookies and how they affect your browsing experience.

Activating/deactivating cookies via your browser

There are several ways to manage cookies and other tracking technologies. By modifying your browser settings, you can accept or decline cookies, or choose to receive a warning before accepting a cookie from the websites you visit. Please note that if you disable cookies completely in your browser, you may not be able to use all our interactive features. If you use several computers in different locations, please ensure that each browser is configured according to your preferences. You can delete all cookies installed in your browser's cookie folder. Each browser has different procedures for managing settings. Click on one of the links below for specific instructions. Microsoft Windows Explorer Google Chrome Mozilla Firefox Apple Safari If you are not using one of the browsers listed above, select "cookies" in the relevant section of the guide to find out where your cookie folder is located.

Activating and deactivating cookies

In addition to the possibility of using the tools provided by your browser to activate or deactivate individual cookies, we would like to inform you that the www.youronlinechoices.com website contains a list of the main suppliers who collaborate with website operators to collect and use information useful for behavioral advertising. You can deactivate or activate all companies, or adjust your preferences individually for each company. To do this, you can use the tool available at www.youronlinechoices.com/it/le-tue-scelte. Further useful information on cookies can be found at www.allaboutcookies.org www.youronlinechoises.com.

Treatment method

Processing is carried out using automated tools (e.g., using electronic procedures and media) and/or manually (e.g., on paper) for the time strictly necessary to achieve the purposes for which the data was collected and, in any case, in compliance with the relevant regulations in force (maximum 10 years). In any case, procedures are adopted that prohibit the retention of personal data for an indefinite period and, consequently, the retention period is limited, in line with the principle of minimizing data processing.

Optional provision of data

Users/visitors are free to provide their personal data, apart from that required for browsing data. Failure to do so may result in the impossibility of obtaining what has been requested.

Data controller, processors and categories of processor

The data processors are Claudio Xompero and Carl Joe Mehanna. Personal data provided may be processed by specifically designated and authorized subcontractors. If necessary or indispensable for the purposes indicated, personal data will be communicated to third parties designated as data processors, namely: individuals, companies, associations or professional firms that provide assistance and consultancy services to our company; companies, bodies, associations that provide services related and useful to the execution of the purposes indicated above (market analysis and research service, credit card payment management, IT systems maintenance). In all cases, the personal data supplied will never be distributed or transferred abroad.

Rights of interested parties

Right of access (article 15)The data subject has the right to obtain from the controller confirmation as to whether or not personal data relating to him or her are being processed and, where appropriate, access to the personal data and information contained in the information notice.

Right of rectification (Article 16)The data subject has the right to obtain from the controller the rectification, as soon as possible, of inaccurate personal data concerning him or her. Given the purposes of the processing, the data subject has the right to obtain the integration of incomplete personal data, including by providing a supplementary declaration.

Right to erasure (right to be forgotten) (article 17)The data subject has the right to obtain from the controller the erasure of personal data concerning him or her within a reasonable period, and the controller is required to erase the data subject's personal data within a reasonable period, in the cases provided for in article 17.

Right to restrict processing (article 18)The data subject has the right to obtain from the controller the restriction of processing in one of the cases referred to in article 18.

Right to data portability (article 20)The data subject shall have the right to receive, in a structured, commonly used and machine-readable format, the personal data concerning him that he has supplied to a controller, and shall have the right to transmit such data to another controller without the controller to whom he supplied it hindering this, in the cases provided for in this article.

Users/visitors may at any time access their personal data, object to its processing or request the deletion, modification or updating of any personal information collected by the site, exercise their right to the limitation of processing and their right to data portability by sending an e-mail to info@monoeil.help.

Information on online dispute resolution under Article 14(1) of the Online Dispute Resolution Regulation (ODR):The European Commission offers consumers the opportunity to resolve their disputes online, in accordance with Article 14(1) of the Online Dispute Resolution Regulation (ODR), on one of its platforms. The platform ( http://ec.europa.eu/consumers/odr) is a place where consumers can seek out-of-court settlement of disputes arising from online purchases and service contracts.